In the event you are still covered you will need to prove your warranty rights by providing an original receipt with a proof pf purchase date. Additionally if your warranty is still valid the fix may be covered free of charge. This will mean the repair technician can certify their work and guarantee it for a certain amount of time. If you don’t have an authorized service center locally, but your item is still under warranty the best solution is to send it in. Now its possible that your local shop is an authorized service center, for example if you have a Tiffany bracelet and your local store is a Tiffany jeweler or an authorized Tiffany repair shop than a warranty would be honored. So in essence even if you decided to fix your watch, ring, necklace, bracelet, etc yourself you would be voiding the warranty on it. They may in fact be able to perform your repair, but because they are not authorized by the manufacturer they can’t honor a warranty or guarantee their work. Jewelry repair stores are not necessarily authorized service centers. For issues like cleaning your jewelry or a broken clasp they will likely do it in house, but full alterations or customizations will be done elsewhere. Depending on what you need they may either fix it in house or send it to their repair technician which may be a third party vendor. You have the opportunity to discuss your particular issue and discuss price and how long will it take for the repair. The best part about your local jeweler is that you can get one on one attention. Here are the biggest differences between mailing in your jewelry for repair and visiting a local repair shop… Jewelry Repair Stores Near Me vs Sending to an Authorized Service Centerīoth a local jeweler and an authorized service center can fix your wristwatch, but there are difference… The Local Jewelry Shop Experience You normally visit the service center website, fill out a detailed form, and mail your jewelry piece in and wait for a repair estimate. While service centers are perfect solutions for repair, they are impersonal and you likely will never speak to a person at all. You can find a list of service centers for watches by brand here. This is more prevalent in watch brands, but you can find the same for manufacturers of jewelry such as rings, bracelets, and necklaces. An authorized service center is a place that is certified by a specific manufacturer who is providing authorization to fix their products. If you don’t have a sufficient local jeweler that can meet your service needs, you may be able to use an authorized service center. If a Local Shop Can’t Fix it, Whats The Next Best Option? Calling ahead to see if they can meet your needs and reading Yelp reviews to see what others have said is also helpful. Before visiting a local repair shops near you may want to consider visiting their website to see costs and services.
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